Cheat sheet · Writing to someone you don't know?
7 phrases for a formal email.
The same message, informal and formal. Use the formal one for a company, a manager or anyone you have never met. In order, from the first line to the sign-off.
I am writing to
= your first line: say why you are writing
Also try I am writing in response to
Hi! Just wanted to ask about the course.
I am writing to enquire about the course.
I would be grateful if you could
= asks for something politely
Also try Could you possibly
Can you send me the timetable?
I would be grateful if you could send me the timetable.
I was wondering whether
= asks a question softly
Also try Could you tell me whether
Is there parking near the venue?
I was wondering whether there is parking near the venue.
Unfortunately,
= gives bad news or complains, calmly
Also try I regret to say that · I am afraid that
The room was really dirty, which was awful.
Unfortunately, the room had not been cleaned before we arrived.
Please find attached
= points to a file you are sending
Also try I have attached · I enclose (in a letter)
Here's my CV.
Please find attached my CV.
I look forward to hearing from you
= your last line (hearing, not hear)
Also try I look forward to your reply
Write back soon!
I look forward to hearing from you.
Yours sincerely,
= signs off after Dear + a name
Also try Yours faithfully (after Dear Sir or Madam)
Bye for now, Anna
Yours sincerely, Anna Petrou
